Mongolia Panorama

The name Gobi originates in the Mongolian language and means "big shallow basin". The Gobi is stretching from southern Khovd aimag to the Dariganga region southern Sukhbaatar, and including parts of northern China, the Gobi is mainly, grass, shrubs and rocks. Oases, which provide some shelter and water for nomads and animals, and sand cover only about 5% of the Gobi. The top 3 sightseeings in the Gobi as follows;Khongoriin Els-Singing Dunes, Yoliin Am-Vulture Gorge and Bayan Zag-Flaming Cliffs.

Terms and Conditions

The following Booking Conditions together with the Important Information contained on our website form the basis of your relationship with Happy Bayar Tours Co.,Ltd. Please read them carefully as they set out our respective rights and obligations.

Happy Bayar Tours Co.,Ltd

Company registration number: 5557941
Members of MTA

Registered Office:

5 khoroolol, 21blg, #72
Sukhbaatar district, 5 khoroo
Ulaanbaatar 14125

Operating Office:

4 khoroo, 24 A blg, #32
Sukhbaatar district
Ulaanbaatar 14250

The following Booking Conditions together with the Important Information contained on our website form the basis of your relationship with Happy Bayar Tours Co.,Ltd. Please read them carefully as they set out our respective rights and obligations. Your contract is with Happy Bayar Tours Co.,Ltd whose registered office is provided above.

1.Your Holiday Contract

When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we take a deposit and issue a confirmation invoice.  (In some cases you will be asked for full payment but you will be advised at the time of booking). This contract is made on the terms of these booking conditions which are governed by Mongolian Law and the jurisdiction of the Mongolian Courts. Important: It is your responsibility to check that the information on your confirmation invoice is correct and to inform us as soon as possible of any discrepancy. We will not be held liable if tickets have been issued with any wrong information if you have failed to notice beforehand.

2. Your Financial Protection

We provide full financial protection for our package holidays.  When you buy a holiday package tour from Happy Bayar Tours Co.,Ltd you will receive a Confirmation Invoice from us confirming your arrangements and your protection under our Happy Bayar Tours Co.,Ltd Registration number 5557941.

3.  Your Holiday Price

(i) We reserve the right to alter the prices of any of the holidays on our website.  You will be advised the current price at the time of the holiday that you wish to book before your contract is confirmed.
(ii) When you make your booking you must pay a deposit (or 50% price if applicable). The balance must be paid 7-12weeks before your departure date.  If the deposit and/or balance is not paid in time, we shall cancel your travel arrangements.  If the balance is not paid in time we shall retain your deposit. Customized Trips: We require our customers to pay a 500 USD or 50% deposit first through credit card or bank transfer, and the remaining balance to be paid in Happy Bayar Tours office by cash when you arrived in Mongolia.
(iii)  Changes in transportation costs, including the cost of fuel, landing taxes or embarkation or disembarkation fees at borders and airports and exchange rates mean that the price of your holiday may change after you have booked.  However, there will be no charge of your departure.

4. Balance

You must pay your balance 7-12 weeks prior to departure or by the due date shown on your confirmation invoice. It is very important that you pay the balance when due because failure to do so will lead to cancellation of your holiday and still leave you liable for cancellation charges. Payments can be made by credit or debit card by logging into or by calling us on (976)-99996033.  If you are using a credit card there will be a charge of between 1.5% and 2% levied depending on the type of card. If you are sending a cheque, please allow 7 working days for clearance. There is no bank charge  for trips, other services fee will be made with bank charges. Example: guest house, home stay, car rental, hotel bookings, airport transfer, domestic and international flight ticket purchasing, guide...etc.

5. If You Change Your Booking

If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it is not always possible. Any request for changes to be made must be in writing from the person who made the booking. You will be asked to pay an administration fee and any further cost we incur in making the alteration. You should be aware that these costs could increase the closer to departure date that changes are made and you should contact us as soon as possible. Note: Certain travel arrangements (eg flight tickets) may not be changeable after a reservation has been made and any request to alter could incur a cancellation charge of up to 100% of this part of the arrangements.

6. If you Cancel Your Holiday

You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below:   
More than 7 weeks prior to departure  -  Loss of deposit

49-55 days prior to departure    30%
48-30 days prior to departure 50%
29-0 days prior to departure 70%

In some circumstances our holidays carry a 100% cancellation fee will apply as airlines &/or hotels may charge in full at the time of booking and if applicable to your booking this will be stated on your confirmation invoice. If the reason for your cancellation is covered under the terms of your insurance policy you may be able to claim these charges.

7. If We Change Or Cancel Your Holiday

It is unlikely that we will have to make any changes to your travel arrangements, but occasionally this may become necessary and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible opportunity. We also reserve the right in any circumstances to cancel your travel arrangements. However, we will not cancel your travel arrangements less than one week prior to your departure date except for reasons of force majeure or failure by you not to pay the final balance.   
If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. A major change is, for example, one that involves a change of UB Genggis Khaan airport, a change of your accommodation to a lower grade than booked or a change of hotel location. You will have the choice to either accept an offer of an alternative holiday comparable in standard from us, if available (we will refund any price difference if the alternative is of a lower value), or cancelling your holiday booking and refund all monies paid. In all cases, except where a major change arises due to reasons of force majeure, we will pay compensation as shown below.   
Compensation per person

Over 9 weeks       nil
49-55 days $27 per person
48-30 days $37 per person
29-0 days $47 per person

8. Force Majeure

We will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, unavoidable technical problems with transport.

9. If You Have A Complaint

If you have a problem during your holiday, please inform the relevant supplier (eg hotelier, local agent etc) immediately who will endeavour to put things right. If they are unable to resolve your disappointment then it is your responsibility to contact our Customer Relations Department on 96896033 for assistance.

10. Insurance

As the Company is not liable for flight delays, cancellations, lost or delayed luggage, industrial disputes, natural disasters etc it is an expressed term of this contract that you and all members of your party are adequately insured.

11. Excursions

Excursions or other tours that you may choose to book or pay for locally whilst you are on holiday are not part of your package holiday provided by us. For any excursion or other tour that you book locally your contract will be with the operator of the excursion and not with us and we will not be held responsible for anything that happens during the course of an excursion purchased locally.

12. Special requests and Medical Problems

If you have any special requests (eg low/high floor, inter-connecting rooms etc) please advise us at the time of booking. Although we will forward any such requests to the relevant supplier (eg hotel, ger camp in countryside, airline etc) we regret that we cannot guarantee this prior to departure and any failure to meet your special request will not be deemed as any breach of contract on our part. If you have any medical condition or disability which may affect your booking arrangements you must advise us, in writing, at the time of booking giving us full details. If we are unable to properly accommodate your particular needs we will reserve the right to decline your booking but obviously every effort will be made to assist, where possible.

13. Pre-travel advice

The Mongolian Tourism Association may have issued information about your holiday destination. You are advised to check about our company membarship information on their website or can contact MTA by calling 976-11327820.

14. Information You Provide Us

Happy Bayar Tours relies on the information that you provide as being accurate and therefore cannot be held responsible if your trip itinerary do not arrive due to an incorrect email address. You must inform us immediately of a change of address, telephone number, email address. We will provide you "Welcome kit" including: trip itinerary, city map, company brochure, feedback form, when you started trip before.

15. Overview

The contract constituted by the Happy Bayar Tours Co.,Ltd’s acceptance of your booking subject to these Conditions shall constitute the entire agreement between you and the Happy Bayar Tours Co.,Ltd’s in relation to the relevant booking, shall exclude all other terms and conditions (except for the relevant suppliers’ conditions and any applicable international conventions) and shall supersede all prior or contemporaneous communication or information provided.